Privacy & data

Written plainly, because you are being asked to connect a key that reads your transactions. Last updated [date].

What we read

Using the reZEN API key you supply, Deal Dates reads the open transactions that key can already see, and only those. In practice that means:

Deal details	Address, MLS number, side, status, and the condition, firm and closing dates
People on the deal	Your client's name, the co-operating agent's name and contact details as recorded in reZEN
Checklist	Which required documents are outstanding
Your team	Names, reZEN ids and email addresses of team members, so the digest can be addressed and delivered

We do not read commission amounts for any purpose other than ignoring them, and we do not read anything belonging to agents outside your own team.

What we never do

We never write to reZEN. Deal Dates only makes read requests. It cannot create, edit or terminate a transaction, or alter a commission.
We do not sell or share your data, and we do not use it to market to your clients or anyone else.
We do not use your deal data to train anything.
We do not contact your clients. Digests go only to you and the team members you approve.

Where it is stored

Deal data is stored in a database in Canada, in a separate area per customer so one customer's records are not reachable from another's. Your reZEN API key is held separately from that data, and is never included in a digest, a log, or a config file we share.

Who else is involved

Resend	Delivers the email. Sees the message and the recipient address.
Cloudflare	DNS and this website. Does not receive deal data.
Real Broker / reZEN	The source of the data. We are not affiliated with them.

How long we keep it

Deal records are refreshed from reZEN daily and reflect what is currently open. When you stop using Deal Dates we delete your stored data within 30 days. Ask sooner and we will do it sooner.

How to stop it

Revoke the key. Rotate or delete the API key in Real Broker and Deal Dates immediately loses all access. You do not need our cooperation.
Unsubscribe. Every digest carries an unsubscribe link, and any individual can be removed without affecting the rest of the team.
Ask us to delete everything. [email protected].

If something goes wrong, we will tell you. If we become aware of unauthorised access to data belonging to your team, we will contact you directly rather than wait to be asked.

Contact

[email protected] for anything on this page, or [email protected] for everything else.